Refund and Cancellation Policy

SuperNova (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, and business details provided through contact forms or consultations.
  • Usage Data: information about how you interact with our website (e.g., IP address, browser type, pages visited).
  • Cookies: small data files stored on your device to improve website functionality and user experience.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services;
  • Respond to your inquiries or project requests;
  • Send updates or marketing communications (only with your consent);
  • Comply with legal obligations.

3. Data Protection and Security

We comply with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018 (Ireland). All personal information is securely stored and processed only for legitimate business purposes. We use technical and organizational measures to prevent unauthorized access, alteration, or disclosure.

4. Sharing of Information

We do not sell or rent your personal information. We may share data only with trusted third-party providers (e.g., hosting, analytics, or advertising platforms) necessary to deliver our services. All third parties comply with GDPR requirements.

5. Your Rights

Under Irish and EU data protection laws, you have the right to:

  • Access, correct, or delete your personal data;
  • Withdraw consent at any time;
  • Request data portability;
  • Lodge a complaint with the Data Protection Commission (DPC) of Ireland.

To exercise these rights, please contact us at: info@supernovatech.ie

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by Irish law.

7. Changes to This Policy

SuperNova may update this Privacy Policy from time to time. Any updates will be posted on our website with the new effective date.

8. Contact Us

For any questions or privacy-related requests, please contact:
SuperNova Digital Marketing Agency
Email: info@supernovatech.ie